spobooks5621225.0001.001 in

    19.5 Electronic Information Use in Distance Education

    Access to the multitude of electronic information resources has had a major impact on library users in distance education. The University of Louisville has been offering a variety of distance education programs both within the United States and in other countries. At this time programs are offered in several countries, including Greece, Egypt, Panama, Czech Republic and Germany. Approximately 3,500 course enrollments per year are registered in distance education offered through the University and each of the participants receives timely and individualized information support.

    During the past nine years the libraries have developed a special program in support of distance education programs. Included in the library support program are document delivery in all types of formats, reference services and instruction in information skills. In 1998 a library distance education office was created with two staff, a library faculty and a technological support person, and with state-of-the-art technology including a proxy server to keep track of students and faculty involved in these programs. The libraries have installed Ariel software in various locations outside of the United States to facilitate document delivery activities. They work with teaching faculty to create appropriate Web pages for the teaching of the courses and including appropriate library and information support. Based on five years of experience the librarians have also developed cost data for library support to distance education students and faculty.[7]