apart" produces a polarizing culture that hinders our ability to draw relationships (p. 51). Palmer quotes the Nobel prize winning genetic biologist, Barbara McClintock, to illustrate that the fundamental way of knowing in the world is relational and communal in character. "Over and over again she tells us one must have the time to look, the patience to hear 'what the material has to say to you', the openness to 'let it come to you'. Above all, one must have a 'feeling for the organism' " (Keller, 1983, cited in Palmer, 1998, p. 55). In Chapter II, aptly titled "The Culture of Fear: Education and the Disconnected Life," Palmer leads his reader toward an examination of how we as teachers and students feel as we teach and learn. Much of that teaching-learning experience, he believes, is tied up in our fear. "Fear is what distances us from our colleagues, our students, our subjects, ourselves" (p. 36). Palmer opens up his own perceived successes and failures, as well as those experiences other teachers have shared with him, as a way to illuminate and learn from our common fears. Any teacher or facilitator can relate to the paralyzing moment when, after presenting a profound discussion question to a class of students, dead silence befalls the room; or when a group or individual refuses to be engaged, staying closed, seemingly hostile or bored, and isolated from each other and the increasingly desperate teacher. Palmer draws on an anecdote taken from Jane Tomkin's "Pedagogy of ihe Distressed" (1991), in which she tells of realizing that her obsession as a teacher was not with helping her students learn, but rather with showing the students how smart and knowledgeable of the subject she was. Getting over her fear of being seen as a dolt or sap or fraud allowed her to become a better teacher. Palmer gives us a personal experience of fear and anger with the "Archetypal Student from Hell," and the epiphany that came for him when the student opened up his own fears in an unanticipated private conversation with Palmer. As a good social scientist, Palmer reminds us that "the way we diagnose our students' condition will determine the kind of remedy we offer" (p. 41). He suggests that to look to social changes, or to blame the students themselves as the primary causes behind the litany of complaints often heard from faculty about their bored, unmotivated, reticent or resistant students, is to miss a crucial reality. The students' behavior may not be predicated so much on lack of interest, motivation or preparation, as it is on their own fear - fear of looking foolish in front of peers, of having their prejudices or ignorance exposed, of marginalization - and so they withdraw into the safety of silence. Teachers and students alike hide behind the structures of academia as protection from our deepest fear, which in Palmer's words, lies at the heart of being human - the fear of having a live encounter with alien 'otherness...We fear encounters in which the other is free to be itself, to speak its own truth, to tell us what we may not wish to hear. We want those encounters on our own terms, so that we can control their outcomes, so that they will not threaten our world and self. (p. 37) As long as we surround ourselves with a homogeneous personal universe, there is no "other" to challenge us. If we avoid conflict, confrontation, and engagement with controversial issues, we won't be compelled to change our world views and views of self. Palmer devotes a very helpful early chapter to understanding and using the paradoxes which confront us in teaching and learning. He shows us that embracing paradox can help us counter the polarizing effect of binary thought which separates fact from feeling, head from heart, theory from practice, and teaching from learning. Palmer relates the poles of a paradox to the poles of a battery: "hold them together and they generate life, pull them apart and the energy stops flowing" (p. 65). The embracing of paradox is particularly appropriate for service-learning, where the abstract concepts and more deductive process of the classroom are brought together with the real world transactions and more inductive nature of the personal experience at the service setting. In discussing paradox in the context of pedagogical design, Palmer offers examples of holding the creative tension of paradox in the "space" of learning. By "space" he means the complex factors that are created in the classroom, such as the conceptual framework built around the subject at hand and the emotional ethos and collective ground rules for inquiry created by the teacher and the students. He outlines six prescriptive pedagogical paradoxes that speak insightfully to all group learning experiences. The limits of this review do not allow a discussion of each, but there are two that have particular relevance to service-learning. First, "space should support solitude and surround it with the resources of the community" (p. 73). Students need solitude to absorb and reflect on not only their classroom experience but also and particularly on their service experience. To support the solitude we must develop the sensibility to tolerate the awkwardness of silence. At the same time, within the community of learners, students need to test their ideas and check their biases through dis 139
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