Saltnarsh does not constitute experience" (1916, p. 146). Experience as a means of learning is emblematic of pragmatism as a problem-solving mode of inquiry. The process by which knowledge is employed in a problem-posing process is though reflective inquiry. "When we reflect upon an experience instead of just having it," explains Dewey, "we inevitably distinguish between our own attitude and the objects toward which we sustain the attitude" (1916, p. 173). Reflective learning breaks down the distinctions between thought and action, theory and practice, knowledge and authority, ideas and responsibilities. Reflection as a mode of inquiry is central to experiential learning and is the critical connection in service-learning between service activity and the learning associated with it. Dewey concentrates considerable attention on reflective inquiry in Democracy and Education (1916) and in an earlier book, How We Think: The Relation of Reflective Thinking to the Educative Process (1910). The "general features of a reflective experience" were, he explained, (I) perplexity, confusion, doubt, due to the fact that one is implicated in an incomplete situation whose full character is not yet determined; (II) a conjectural anticipation - a tentative interpretation of the given elements, attributing them to a tendency to effect certain consequences; (III) a careful survey...of all attainable consideration which will define and clarify the problem in hand; (IV) a consequent elaboration of the tentative hypothesis to make it more precise and more consistent, because squaring with the wider range of facts; (V) taking one stand upon the projected hypothesis as a plan of action which is applied to the existing state of affairs: doing something to bring about the anticipated result, and thereby testing the hypothesis (1916, p. 157). In the reflective process, the "value of knowledge is subordinate to its use in thinking" toward the end of solving a problem faced in experience (1916, p. 158). Without fostering reflective thinking, learning cannot move beyond conditioning, beyond the classroom, beyond formal education. Without reflection on activity, the connection between thought and action is dissipated, the ability to formulate further action is lost, and the whole philosophical scheme collapses. In How We Think, Dewey describes reflective thinking as "the kind of thinking that consists in turning a subject over in the mind and giving it serious and consecutive consideration...It enables us to know what we are about when we act. It converts action which is merely appetitive, blind, and impulsive into intelligent action" [1933 (1910) p. 113, 125]. Intelligent action brought together knowledge and experience and made the connection between reflective thinking and associated communication in the creation of meaning from experience. Reflection allowed for an experience "to be formulated in order to be communicated. To formulate requires getting outside of it, seeing it as another would see it, considering what points of contact it has with the life of another so that it may be got into such form that he can appreciate its meaning" (1916, p. 8). The essence of reflective inquiry is its ability to make connections between all the various pieces of information that accompany a problematic situation and to make the connection between intent and result of conduct. First, information becomes "knowledge only as its material is comprehended," wrote Dewey, "and understanding, comprehension, means that the various parts of information acquired are grasped in their relation to one another - a result that is attained only when acquisition is accompanied by constant reflection upon the meaning of what is studied" [1933 (1910), p. 177]. Second, Dewey defined reflection as "the discernment of the relation between what we try to do and what happens in consequence." Reflection is the "intentional endeavor to discover specific connections between something which we do and the consequences which result, so that the two become continuous" (1916, p. 151). Finally, not only did the "consequences of conjoint action take on a new value when they are observed" through reflective thinking, but the observation "of the effects of connected action forces men to reflect upon the connection itself' (1916, p. 24). In Dewey's words, "to put ourselves in the place of another, to see things from the standpoint of his aim and values, to humble our estimate of our own pretensions to the level they assume in the eyes of an impartial observer, is the surest way to appreciate what justice demands in concrete cases" (1932b, p. 251). Reflective inquiry is at the core service-learning, creating meaning out of associational experience. It is also through reflection that one can perceive a framework in which education and service are means toward a larger end of a just democratic community. Education for Social Transformation What, according to Dewey, is the politics of service-learning? This is, perhaps, an unfair question given that Dewey did not write out of a perspective 18
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