16. Lee R. Alley and Katheryn E. Jansak. 2000. "Ten Keys to Quality Assurance and Assessment in Online Learning." WorldClass Strategy Papers [http://www.worldclassstrategies.com/papers/keys.htm]
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16. Lee R. Alley and Katheryn E. Jansak. 2000. "Ten Keys to Quality Assurance and Assessment in Online Learning." WorldClass Strategy Papers [http://www.worldclassstrategies.com/papers/keys.htm]