Gender, Sexual Identity, and Families: The Personal Is Political
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Chapter 9: Themes from Elder Financial Exploitation by Family Member Powers of Attorney
The authors gratefully acknowledge funding from USDA-NIFA through the Wyoming Agriculture Experiment Station, University of Wyoming Social Justice Research Center, Phi Upsilon Omicron and Kappa Omicron Nu FCS honor societies.
Acknowledgements: Lorna Browne, Ph.D., Lecturer, Morgan State University; Ken Gerow, Ph.D., University of Wyoming; Karen Goebel, Ph.D., Professor Emeritus, University of Wisconsin-Madison; Jenna Hotovec, MS, University of Wyoming; Don Rudisuhle, MBA, CFE, Eldertheft Forensics; Yuxin Zhao, B.A., Virginia Tech.
Elder financial exploitation (EFE) of older adults is a widespread and growing problem. In response, the field studying elder mistreatment has grown exponentially, particularly examinations of the subtype area of financial exploitation. Most researchers have focused on identification of the problem. Little work has been conducted on how and why exploitation occurs, particularly within the family unit. Our exploratory study involving interviews with family members whose older loved ones experienced elder family financial exploitation by person with power of attorney (POA EFFE) is a reaction to the under-reporting and high estimates of EFE occurrence overall, as well as an attempt to understand this unique form of exploitation. Our work adds to the growing body of elder financial exploitation literature because exploiting POA agents (hereafter referred to as power of attorney) are unregulated and their exploitive actions are poorly understood.
Literature Review
Current demographic trends indicate that the older adult population (aged 65+) is expected to double by 2030 in the United States (Federal Interagency Forum on Aging-Related Statistics, 2012) and that the fastest growing segment of the population is aged 85+. Although there are several ways in which older adults have surrogate decision makers, (e.g., representative payees, bank account signatories, conservatorships, guardianships, quitclaim deeds, and/or trusts), all decision makers are legally bound to act in the best interests of the older person. Older adults with physical and/or cognitive declines in need of increased support or assistance may designate a POA for surrogate decision making for financial, health care, or both. Typically, family members are designated (Gunther, 2011).
Research has been conducted in the areas of elder financial capacity (Sherod et al., 2009), scope of the problem (Acierno et al., 2010; Lifespan Greater Rochester, 2011), outcomes of the problem (Huang & Lawitz, 2016), and types of the problem (Jackson & Hafemeister, 2012). Most studies reveal that family members are chiefly responsible for the perpetration of EFE; moreover, the dollar amounts of the exploitation may be higher than other forms of financial exploitation, such as medical fraud, telemarketing fraud, and other scams (Metlife Mature Market, 2009; 2011). On a national scope, the National Elder Mistreatment Study by Acierno and colleagues (2010) concerned 5,777 community-dwelling adults aged 60 and older and 813 proxies who were interviewed about five types of elder abuse. Findings revealed current financial exploitation by family members at 5.2% and lifetime financial exploitation by a stranger at 6.5%. Spouses or intimate partners were far more likely than were adult children to perpetrate most types of elder abuse.
Similarly, and at the state level, a study by Lifespan of Greater Rochester (2011), another large-scale, population-based, study revealed how infrequently elder abuse situations come to the attention of authorities. The study, which examined self-reported and documented case data on the incidence of elder abuse among elderly New York residents, consisted of 4,156 community-dwelling adults older than age 60 or their proxies and 292 agencies, including Adult Protective Services, Area Agencies on Aging, and law enforcement. Results revealed a self-reported, past-year elder abuse rate of 7.6 percent, led by financial abuse at 4.2 percent.
A study by MetLife Mature Market Institute (2011) revealed that each year elder victims lose a minimum of $2.9 billion, losses that produce an extensive personal and financial impact on both victims and their families. One distinct type of exploitation is that perpetrated by family members appointed as power of attorney (POA EFFE). POA documents, executed for the purposes of respecting wishes concerning health and finances, are easily created and implemented with little oversight. Although these powers have the potential to help an older adult remain autonomous, avoid guardianship, and limit costs to elders in a vulnerable stage of life (Stiegel & Klem, 2008), they also have the potential for exploitation. POA EFFE is rapidly increasing as a function of the growth of the older adult population (Stiegel & Klem, 2008) and because older adults control the lion’s share of wealth in the country (Metlife Mature Market Institute, 2009). A lack of reporting to authorities, coupled with the surprisingly high reports by elders experiencing EFE, point to the importance of studying POA EFFE, something about which very little is known (Gunther, 2011).
Power of Attorney and Elder Financial Exploitation
Costs associated with financial exploitation are high. A Metlife Mature Market Institute Study (2011, p. 6) found that the annual financial loss to victims of EFE referred to above increased 12% from 2008 to 2010. This figure fails to include estimates in excess of tens of billions of dollars “in health care, social services, investigative and legal costs, and lost income and assets” (MetLife Mature Market Institute, 2009, p. 6). Gunther (2011) reported that the costs of financial exploitation in the State of Utah alone are an estimated $1 million per week.
POA EFFE goes largely unreported and unabated (Acierno et al., 2010; Gunther, 2011; Rabiner, O’Keefe & Brown, 2004). Under-reporting occurs for multiple reasons: elder victims may not recognize behaviors as exploitive; they may remain silent because of shame, self-blame, fear of retaliation and/or further loss of independence; and they may fear loss of the support they receive from the abuser (Hafemeister, 2003; Rabiner, Brown, & O’Keeffe, 2006). Victims may also feel sympathetic and protective of the exploiter, especially when family loyalties, codependency, substance abuse, and mental illness are involved (Capezuti, Brush, & Lawson, 1997).
Extant data lack uniformity and exist only at the state level (Stiegel & Klem, 2008). Of the EFE cases reported, a national survey of state Adult Protective Services (APS) agencies found that only 14.7 percent were substantiated (Teaster, Dugar, Mendiondo, Abner, & Cecil, 2006). Because EFE often goes unreported, it remains a secret within many families. Estimates of the incidence of elder financial exploitation range from as low as 10 (Thomas, 2014) to as high as 44 (Lifespan of Greater Rochester, 2011) unreported cases for every one reported to authorities.
From data provided in reported cases, family members appointed as POA by elderly relatives are frequent perpetrators of EFE (MetLife Mature Market Institute, 2011). The MetLife Mature Market Institute studies (2009; 2011) are widely cited in connection with this concern; however, these studies relied solely upon secondary press accounts of EFE because firsthand accounts are extremely difficult to obtain. Rabiner, O’Keeffe, and Brown (2004) emphasized that it is important to learn about characteristics, causes, and consequences of EFE and that the family system represents a critical place to examine these factors. Understanding the characteristics of those who experience EFE, its antecedents, and consequences is crucial to prevention and intervention efforts. Being able to understand family systems where POA EFFE occurred adds to an understanding of risk and protective factors related to EFE.
Characteristics of EFFE Perpetrators and Victims
Data on reported cases of POA EFFE indicates that those who have responsibility for both caregiving and financial management are more likely to exploit (Stiegel & Klem, 2008) than those without both responsibilities. Stress caused by time, energy, and emotional demands of caring for someone with increasing needs and the demands of financial management responsibilities may be intensified by the lack of understanding of physical/mental changes that can occur with aging (James, 1994).
Prior researchers report that older (>75) White women who live alone are a high-risk group for financial abuse (Tueth, 2000). There are a number of explanations for this finding. For example, because women live longer than men, more women are available to be financially exploited. Furthermore, societal gender stereotypes that portray women as weak and vulnerable may also contribute to victimization. Cohort effects associated with gender role expectations can also play a role in financial exploitation; many widowed older women may not have experience handling household finances, opening the door for perpetrators to step in under the guise of helping. Few researchers have specifically examined gender differences and gender roles in elder abuse in general. Among those that have examined gender as a significant factor in elder abuse, the results have been mixed with some studies finding no gender differences in prevalence (Yon, et al., 2014; 2017). These mixed results underscore an empirical need for more focused attention on understanding gender within the context of elder abuse in general, and elder financial exploitation in particular.
Theoretical Frameworks and Concepts
Because there are multiple levels of opportunities and barriers that people experience in maintaining financial well-being in later life and victims of EFE are embedded within a system of hierarchical contexts (e.g., individual, family, community, society), a socio-ecological approach is useful for understanding the problem. As an organizing framework for intervention and its sustainability, Bronfenbrenner’s (1979; 1986) Ecological Systems Theory provides a focus on the elder victim and four influencing systems (see Figure 1):
(a) the microsystem is the elder victim within his or her environment, (b) the mesosystem represents the relationship between the victim and relatives and friends; (c) the exosystem represents environments external to the victim (e.g., community services) that may affect his or her well-being; and (d) the macrosystem includes broad ideological values, norms, and cultural and institutional patterns (e.g., state/federal programs and regulations/policies) (Horsford, Parra-Cardona, Post, & Schiamberg, 2010; Parra-Cardona, Meyer, Schiamberg, & Post, 2007).
It is important to examine EFE within the family system because the etiology of EFE and the variables that influence a perpetrator’s decision to engage in exploitative behaviors are highly complex. People experiencing EFE are not isolated agents but rather are embedded within and influenced by intricate social and environmental networks. A broad perspective increases our understanding of these complicated issues.
Research Design and Methods
Because so little research is available on POA EFFE, we used a qualitative approach (Patton, 2014) to investigate how and why trusted POA family members use their authority to perpetrate EFE. We decided after a few interviews that we needed to explore different family member perspectives within the same family. When possible, we interviewed two or three family members within the 10 individual family cases.
Participant Recruitment
Using a convenience sample, we recruited 14 participants from nine states by distributing flyers, contacting staff members at senior centers, word-of-mouth, email, and sharing information about the study at professional conferences. Participants were 18 years of age or older who believed that their loved one age 60 or older was a victim of POA EFFE. The study was approved by the University of Wyoming Institutional Review Board.
Study Instrument and Data Collection
The interview guide was developed by members of the research team and included semi-structured interview questions adapted from Siedman’s (1998) phenomenological approach involving three separate, in-depth interviews. Questions focused on family systems as the primary social systems in POA EFFE. The inquiry explored characteristics of older adults that made them vulnerable to perpetrators, relationship types, power and exchange dynamics, social networks of the victims and perpetrators, and the dynamics of the financial abuse itself. Questions for Interview I explored significant experiences that the interview participant perceived to be foundational to the EFE. Probing questions included exploring relationships between elders, perpetrators, and other family members. Questions for Interview II concerned details related to the exploitation, including who was involved and how was it handled by perpetrators, other family members, lawyers, Adult Protective Services, mediators, guardians and any others who were involved. Interview III focused on short- and long-term impacts on participants, elders, and family members.
Data Collection
Data were gathered through recorded interviews conducted by three co-investigators on the research team. Most participants were interviewed in-person (eight); however, four interviews were conducted by telephone due to issues of distance, and one interview was conducted both in person and via telephone, again due to distance. According to Novick (2008), telephone interviews are an adequate alternative to in-person interviews. Each of the three interviews was between 60 and 90 minutes in duration. Some interviews were separated by a couple of days, and others combined into one interview session depending on schedules and accessibility. During each interview, sketching a genogram, or a graphic representation of at least three generations in a family system (Chrazstowsi, 2011), for each family which helped the interviewer to remain clear about who family members were and their relationship to each other during the interview process. The genogram proved helpful in later analyses.
Data Analysis
Prior to analysis of the interview transcripts, pseudonyms were assigned to ensure confidentiality for the participants, victims, and other individuals. During the coding process using NVivo 11, investigators thoroughly read and analyzed each transcript to code salient excerpts. Discussions among researchers addressed differences in order to achieve consensus on incongruent coding of particular excerpts to aid the team’s interpretation of participants’ experiences. Subsequently, team members reviewed codes and grouped them into categories until consensus was achieved. They then used the same procedure to identify broader themes. The current analysis focused on the theme of risk factors within families for EFE as well as explored its gendered aspects.
Results
Participants
Data were gathered between 2011 and 2013 concerning eight female and five male victims aged 60+. Fourteen study participants aged 18+ (11 females and 3 males) were recruited via snowball sampling and were assigned pseudonyms by the study team. Among the participants from the 10 families, there were 10 daughters or step-daughters, one granddaughter, two sons, and one son-in law (Table 1). Three couples were victims; the rest were either widows or widowers. Study participants described POA EFFE by nine female and four male perpetrators.
Families | Participants | Victims | Perpetrators | Victim Marital Status |
---|---|---|---|---|
Tyler | Three stepdaughters | Alyssa | nephew and girlfriend (fictive daughter) | widowed |
Jefferson | Marilyn and Rod (daughter and son-in-law of victim) | Holly | Noah & Morris (husband and son) | married, then widowed |
Hunter | Shauna (daughter & co-POA) | Parents | Middle daughter (Hilary) & son-in-law (Eddie) | married |
Peterson | Bryce (son) | mother | daughter | |
Marks | Joyce (granddaughter) | grandmother | Karla (daughter), Chris (husband) | divorced |
Matthews | Opal & Adrian (son & daughter) | mother | Erin (daughter) | widowed with partner |
Quinn | Susie (daughter) | father | son and granddaughter | widowed |
Family Risk Factors for Exploitation
For this monograph, we report on the entire sample and themes that emerged from transcripts that revealed gender issues. Below, we discuss three major themes emanating from coding the interviews. One theme dealt directly with family dynamics, particularly when one or more family members became dominant or dominating as well as coercive of the parent and/or other family member. Another theme was family communication, or the lack thereof, influenced by: (a) family cultural communication patterns, (b) family members’ reactions to authority shifting to the POA agent(s) from parent(s), (c) geographic proximity, and/or (d) the time period and stages of the life course of relatives. A third theme was family members’ inability to recognize that POA EFFE was occurring, including factors, either individual, systemic, or in combination, that thwarted attempts to remedy the exploitive situation. We conclude with a discussion on the gendered aspects of EFE that emerged from the participants’ experiences.
Theme I: Family Dynamics (Micro and Mesosystem Levels)
Risks Inherent in Power Dynamics among Family Members. One risk factor that arose in our coding was that of a dominant family member. In some cases, there was a dominant parent, who, in addition to controlling a spouse and children, not surprisingly, controlled the family’s finances. This typology reflects an earlier time in the mid-twentieth century when control by a paternal head of the household was normative. However, as the controlling parent aged, the practice that involved not sharing the family financial decisions with a spouse or other members of the family became an opportunity for POA EFFE. Such was the case of Shawna’s father and mother.
...because my father took care of everything... I got the impression that he didn’t consult with her [the mother] on almost anything and maybe that got worse as they aged, maybe it wasn’t quite that way when their younger years but when I became aware that she didn’t know what was going on, he didn’t ask her, he just did things....
Because Shawna’s mother knew little of the family finances, she was willing to respond to the requests of her other daughter, Hilary. One of two trusted daughters she and her husband had named as POA, Hilary lived nearby. The other agent, Shawna, lived 2,000 miles away, but visited her mother frequently. Because of the controlling relationship modeled by her parents, Hilary was submissive to her controlling father, and later, to her own spouse, Eddie. Again, Shawna explained that her mother would have signed anything Hilary asked her to sign because she trusted Hilary. This dependency opened the door for eventual exploitation by Hilary and her husband.
In another example of family domination, Rod remarked that his father-in-law, Noah, wanted his wife Holly to obtain money that her parents had put in a trust for her in order to support his failing business. He coerced Holly into giving him money from her trust, which was established to protect her from her husband’s poor financial management. This type of acquiescence is not uncommon among this generation of women, as mentioned in Shauna’s case above.
The experience of Bryce provides yet another example of power dynamics within the family. In this situation, Bryce believed his sister’s power and control over their mother enabled POA EFFE:
I think she may have misled my mom in some other ways just to keep my mom’s emotions happy, and I certainly understand, I’d be willing to do the same thing to not be totally self-disclosing to somebody who was going to be easily agitated etc. But, I don’t believe . . . the primary thing was this. . . . I don’t think that she dared let my mom know . . . what my mom was signing or she would have never signed it.
Risks of Coercion and Control Through Entitlement and Guilt. A typical scenario of POA EFFE is one in which children who cannot seem to survive on their own, due to personality traits and sometimes in concert with mental health issues, physical health issues, drugs, or alcohol, become highly dependent upon the older parent. According to Tueth (2000), some perpetrators are career criminals who lack a history of long-term and stable relationships. The infirmity of the elder becomes the occasion to provide “help,” but the offer of assistance is really an opportunity to move into the elder’s home and control him or her, especially the finances. Joyce described such a situation in which her Aunt Karla had experienced financial problems for a long time.
. . . Grandma started having these strokes, . . . Karla and Chris moved in with her . . . because Karla couldn’t afford an apartment . . . she didn’t have power of attorney at the time, but she would take Grandma to the bank and withdraw sums of money.
A second example is exemplified in Bryce’s family, where the sister became even more controlling after becoming a single parent of four children.
... my sister was, uh was divorced and a single mom with four kids and I think her way of coping with her single status... was to be a real type-A kind of controlling person. Uh, a couple times when I would drop my mom off, I literally would leave early because I just, quite frankly, couldn’t stand being around my sister and her attitude. My mom could put up with that and indeed they, I think, benefited from each other’s company um for a couple of months and then she would get fed up... with my sister and want to come back to her home.
Bryce’s sister later exerted power and control to coerce their mother into signing legal documents and maintained little communication with Bryce about the well-being of their mother.
Risk of Control Through Deception and Threats. Some instances of POA EFFE are accomplished through deception, which was often facilitated by other family members. Below is an example of a deceptive situation. Again, Bryce explained.
...[I]t was done in my sister’s lawyer’s office who my mom was led to believe, and correctly so,[that] this is a woman who makes her living in dealing with senior issues, who writes powers of attorney all the time, so she had a collaborator. The collaborator in this... collusion, in this little deception, was this big heavy-hitting player who’s considered one of the best senior-oriented attorneys in Maryland....The document had to be as nitty-gritty detailed about ...all of the financial but all the other health [matters]. The document was so extensive it basically let my sister run my mom.
Deception by family members and by collaterals enabling the deception isolates the elder. Family members who seek to gain access are thwarted by the deception, which draws the noose of isolation tighter, with the elder complicit with the deceptive acts because she is unaware of the actual situation.
In some instances, family members controlled each other through threats regarding persons or the disposal of the estate, as in the case of Marilyn, who was actually afraid of her brother, Morris.
I know he’s my brother, and, I mean, we’re not close. As children um, well he had behavioral problems and, and so basically, I was afraid of him a lot when I was a little kid, you know, like he’d say, “do this for me”. [And raise his fist in the air].
Morris became POA for their mother, Holly, who, like his deceased father, also coerced his mother into giving him her trust funds.
In another example of a family member’s threatening behavior, Bryce recounted that his sister
...threatened to sell the house out from under me [laughs] because . . . she saw it as an encumbrance[.] . . . by that time I had paid . . . [the mortgage down to] about twelve thousand, my place is worth about two hundred thousand. But she had control of it and she basically threatened, she threatened to sell my place out from under me, which is my retirement income, those four units, I’m living in one of my four units. Um, you know, that’s pretty, that’s pretty bizarre.
Threats had the double effect of endangering the elder and family members. Consequently, as shown below, communication between and among family members diminished or stopped altogether.
Theme II: Family Communication (Micro and Mesosystem Levels)
Risks Inherent in Family Structure, Communication, and Culture. A second risk factor was that of family structure, particularly its unique culture and communication style. In the family of Bryce, early traumatic events significantly affected the family culture:
...my brothers were one and a half and two and a half years old when my father was killed in a house fire. They ended up spending nine to fifteen months in a hospital because of their second and third degree burns, it was really traumatic...I was at the dentist so I wasn’t involved with the fire, I said my sister was in the womb, uh, at the time that that happened so she was isolated from that tragedy, from the stress and trauma of that.
As a result of the tragedy that Bryce’s sister was born into, Bryce and his sister never felt close to their two older brothers, who dealt with lifelong, lingering trauma. Bryce’s sister may have suffered from inadequate attachment to her caregivers due to the attention her older siblings required during their recovery. The eldest brothers were distanced from their younger siblings and were uninvolved in the later care of their mother.
In the experience of Adrian, the family culture centered around values of rugged individualism, which resulted in distanced family relationships. In addition, birth order and age differences between siblings contributed to ambivalent adult sibling relationships. According to Adrian,
...[Y]ou know, by the time I . . . came around, my older brother and sister were off in school and then by the time uh my younger brother, or sisters came around, I was in school so you know, we were um actually ... three separate groups.
Adrian stressed that one of his siblings thought that their mother should just take care of herself, a mindset that led to POA EFFE later.
...you know, um his comment to me was that well you know, mom’s very capable of handling her own affairs and, you know, it’s none of our business, um, and uh you know, he told me that, you know, she’s an adult, she’s still . . . under Wyoming law . . . she’s perfectly capable of making her own decisions.
Alternately, Adrian was quick to point out that his mom was becoming quite frail and unable to care for herself.
And she had a bladder infection and we didn’t know, . . . there was all kinds of issues but because of both medical and, you know, confidentialities we have no idea what my mother’s true medical condition is. To this day, we don’t know. Because we, we have no access to that information because of the way the law is set up...And we’re not getting it from my sister who will not tell us anything. She, she won’t communicate with us at all. And my mom, ... at this point, ...we don’t know if she’s ... has dementia, or Alzheimer’s.
The lack of communication reflected the lack of family closeness, which also created a risk factor for POA EFFE later. Family closeness was diminished by distance, age, and family culture. As another example of lack of family closeness, Bryce observed, “we just moved in different circles and, you know, if we’d been in an adjacent town, in an adjacent block it might have been different, but literally we were a family in name only.”
Theme III: Attempts to Intervene in the Exploitive Situation (Meso and Exosystem Levels)
At some point, family members realized that exploitation was occurring, and they tried to confront the problem themselves. Their early efforts were often greeted with roadblocks. For example, Opal remarked, “We’ve offered along the way to all pick up the slack and divide the responsibilities and um help however we could, but we get, you know, we get just a blank stare.”
Similarly, when family members tried to extract information from the elder, their efforts were unsuccessful, Adrian, Opal’s brother, tried to assist, but to no avail:
...we tried to give her a, like I said, we had an estate planning type book to where we could sit down and say, “okay, mom, you know uh if something were to happen how, you know, how would we know where anything is? What. . . are your wishes, you know? Where do you want to buried, what are your . . . wants, needs, desires?” And she, she just blew us off . . .
It was very unclear whether their sister, Erin, had POA. Adrian had many questions. He felt like he was unable to get information, stressing that he was shut out by his mother and sister and hindered from getting information from professionals by the Health Insurance Portability and Accountability Act (HIPAA). Also, apparent in the interviews was how stressful and difficult it is for family members to determine who actually has the POA designation and the powers extended to him or her. Not knowing whether his sister had POA authority, Adrian, questioned:
. . . if uh my sister does have power of attorney, how would you officially or unofficially, ... find these kind[s] of things out? .....What are my mother’s wishes in all of this[?] You know, ... what steps and actions have been taken? We don’t know.
Gendered Aspects of EFE (Micro, Meso, Exo, and Macrosystem Levels)
We also observed how gender played a role in POA EFFE. For example, elements of power dynamics, control, and coercion that were exemplified in the themes described above can also be interpreted as representative of stereotypical masculine gender roles. In research on intimate partner violence, masculinity and gender roles have been used as a predictor for potential violent behavior; although more evidence is needed to understand the potential link between gender roles and abuse (Anderson, 2005), especially regarding elder financial exploitation.
Another example of how gender potentially plays a role in POA EFFE is when an elder’s choice of POA is based on gender biases, with the most obvious example illustrated by Susie’s story:
my father comes from the old school that males always understand financial situations better. Unfortunately, in my own family, it turns out that my brother doesn’t have a clue and [Laughs] I have a background in personal [and] family [finance]. So, I would relate the information to my brother to relate it back to my father, and then it would have to become my father’s idea. I was very clever at that. [Laughs] But, finally when he, my father, realized that some things didn’t seem right and my husband took all the records that he had and made some sense out of them, and this involved hundreds and hundreds of hours of work, and we set up spreadsheets and sent this information to my father, my father finally realized who was the expert in finance. [Laughs] So, then he started to rely on me for double checking and we found situations where bills had been paid two or three times, and then other bills had not been paid at all, into the point of adding additional liability in this, um, apartment complex [that my father owned].
Due to gendered caregiver roles, choice of POA was selected, in many instances, because the caregiver was proximal to the elder and already providing him or her some help. Thus, the primary caregiver, regardless of competency to manage the elder’s funds, became the elder’s designee for POA. An example of this gendered choice is evident in the case of Bryce and his sister:
My sister, she really cared about family. For example, twice in my mom’s last year she called me, once in print and twice on the phone, and ... said, “Bryce, you more than any of my other brothers call and talk to mom, thank you for that, I really appreciate that.” So, she was sensitive to my mom’s needs and she appreciated me, although when I went there, heaven help me, after the first feel-good twenty-four hours, it was really difficult being in her household. But, you know, we’re all a mixed bag.
With a rise in gender fluidity and the changing landscape of gender identity, societal understanding of gender roles may evolve significantly for future cohorts. It will remain an important empirical question to explore how gender roles may play as a risk or protective factor for elder financial exploitation.
Discussion
From the interviews, we identified several risk factors for exploitation by a family member POA. The major themes that emerged from the families’ experiences can be best understood from a socio-ecological systems framework. Although our focus was on the context of family dynamics, we noted several individual, microsystem level risk factors that appeared to put elder victims at risk. In multiple incidents, for example, the declining health status of the elder victim was associated with POA EFFE.
At the mesosystem level (comprising the relationship between elder victim and family members), the three-interview sequence revealed risk factors associated with family dynamics and family communication. For example, the inappropriate exercise of power and control was a common problem emanating in both the micro and mesosystem levels of interaction. Some exploiting family members simply continued patterns of parental financial rescue behaviors that past generations had already modeled for them, although it was not apparent from the interviews that the earlier paternal behaviors were necessarily exploitive. The activation of a POA document and the concomitant health decline of the elder in the families appeared to change the family power structure. Often, the family member most proximal to the elder was designated as the POA, which became a problem only when he or she used the power over other family members in a self-serving manner. In some cases, the POA was further influenced to exploit due to power and control exerted by others, such as the agent’s spouse.
Under the theme of power and control, and occurring at both micro and mesosystem levels, is coercion through entitlement and guilt induction. In the literature on abusive relationships, it is widely accepted that power and control are methods that abusers use to gain and maintain control over a victim (Lehmann, Catherine, & Simmons, 2012; Policastro, & Finn, 2015). In these cases, financial exploitation is perpetrated for the personal gain of the POA. Other strategies used to facilitate power and control are via isolation or gaslighting (i.e., a form of manipulation used to make others doubt their own perceptions or memory). In the cases of Bryce and Adrian, the exploiter curtailed communication with other key family members, which left them concerned yet uninformed about the elder victim’s finances as well as health and well-being.
Further examples of the significant influence of power and control dynamics occurred when certain family members took advantage of an elder with declining mental and/or physical health under the guise of “helping” (whether intentional from the beginning or as it altered over time). In exchange for his or her mere presence, the family caregiver may determine that she needs to be remunerated from the older adult’s assets. Thus, taking money from the older adult becomes justified in the mind of the perpetrator because, first, he or she deserves it for taking care of the elder, and second, because the older adult would eventually give it to him or her anyway. Further, the perpetrator justifies that other family members choose not to be or cannot be proximal to the older family member and consequently are not entitled to the elder’s money, regardless of what a trust or will says about the remainder of an estate when the principal dies. This justification of exploitation by a POA is discussed by Rabiner and colleagues (2004; 2006), who proposed that the social (or family) network of the perpetrator may actually enable the perpetrator to financially abuse. This was true in the case of Joyce’s aunt Karla, because her social network encouraged exploitation of the grandmother by repeatedly giving Karla money upon request. Alternately, the social or family network may serve as a protective factor for the elder victim when the network attempts to intervene to stop the abuse or to enlist the aid of critical others. An example of protection was the family network of Shauna, who attempted to intervene in the suspected exploitation of her parents.
At the level of the exo- and mesosystem were mechanisms that served to thwart the intervention by family members who suspected that financial exploitation was occurring. Family members Adrian and Opal were stymied for at least two reasons. First, their mother and their sister blocked efforts to ascertain whether their mother had actually designated their sister as her POA, let alone the parameters of the authority she had designated. Second, they were unable to recover information that might help their mother due to the protections of health-related information under HIPAA. Consequently, state and federal laws intended to protect individuals may actually work to their detriment when exploitation is discovered.
Finally, the role of gender appeared to play a part in POA EFFE. Because most caregivers are women, and at least one of the family caregivers remained very near the older adult and tended to be chosen as the POA, regardless of fitness to serve in that capacity. Further, in some instances, the female POA exhibited the learned behavior of her parents, which involved secrecy as well as power and control. When, in some instances, the POA was “left behind” or remained in the hometown as the elder’s caregiver, the occasion for perpetrating exploitation presented itself, and the POA simply acted in what she perceived as behavior that was both normative within the family and warranted so that she could continue caregiving.
It is important to emphasize that those who provide care to older family members do not do so without costs (e.g., money, time, emotional support). Inherent costs of care provision should be understood as much as possible by the elder care recipient as well as involved family members. It is crucial to avoid exploitation of the elder as well as of the family member providing direct care and oversight. A solution is to involve the older adult and the caregiving and care-involved children in open, honest, and periodic discussions about what is expected and what is fair to the sibling directly responsible for care provision.
Limitations
This study and its findings are not without limitations. First, the findings are based on a small sample and are not intended to be representative of all cases of POA EFFE. Second, the POA EFFE upon which our analysis was conducted was typically not reported to or confirmed by authorities with power to act. Third, elders in our study who executed POAs were born in the 1920s and 1930s, persons who came of age in the years preceding and during World War II. Their children are likely Baby Boomers, persons born between the years of 1946 and 1964. As a result, it was societally normative for many women of the earlier age cohort to become homemakers. Thus, many women were unable to hold a mortgage or credit card in their own name. Unless a woman challenged these expectations, many were dissuaded from involvement in family finances, with the consequence that many rarely, if ever, were involved with financial matters. Moreover, many were left were ill equipped to address them when life circumstances (e.g., death or divorce of a spouse) changed, even more so when confronted with their own chronic illness and cognitive decline.
Our examination of POA exploitation by a family member contributes to an area of exploitation about which little is currently known. These data and their findings illuminate a body of knowledge on POA EFFE that was heretofore largely anecdotal in nature.
Conclusion
In conclusion, POA EFFE has the potential to impoverish elders and fracture social and family networks. POA EFFE can reduce the quality of life for present and future generations as well as the communities in which they live. It can even result in the premature death of the elder as well as mental and physical health problems for the family members affected by the exploitation. This exploratory project investigating POA EFFE provides clues into ways that family members exploit elder relatives, and by extension, other members of the same family. Understanding pathways of POA EFFE suggests ways to enable individuals, families, and communities to prevent and intervene. With an understanding of risk and protective factors, it is possible for health providers, family financial planners, and attorneys to help older adults make the best possible selection(s) of a POA, to prepare families for their loved one’s potential needs in old age, as well as to intervene, as early as possible, when POA EFFE is suspected.
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