Reports on HIV/AIDS: 1990

APPENDIX 1

NATIONAL AIDS HOTLINE
1-800-342-AIDS
(1-800-342-2437)
INFORMATION * EDUCATION * REFERRALS
24 HOURS/DAY * 365 DAYS/YEAR

The National AIDS Hotline Services
The National AIDS Hotline is a toll-free service
of the U.S. Department of Health and Human
Services, Public Health Service, Centers for
Disease Control (CDC). The Hotline provides
callers with confidential information and
referrals and can arrange for the mailing of free,
written materials. Callers to the National AIDS
Hotline number, 1-800-342-AIDS (342-2437),
are able to speak with Information Specialists
who can answer their questions about HIV
infection and AIDS, and provide appropriate
referrals to meet their individual needs.
Information Specialists at the National AIDS
Hotline receive specialized training on
HIV/AIDS information, communication skills,
and identification of appropriate local or national
resources. Information Specialists use a
computerized system to access the referral
database of approximately 10,000 local and
national organizations.
All services of the National AIDS Hotline are
free and confidential. Callers who want
general information about HIV infection or
AIDS, or who may have very sensitive or
personal questions are able to speak with
specially trained staff who will listen to their
concerns, and provide information and referral
services which meet their individual needs.

Spanish Service: 1-800-344-SIDA
Spanish-speaking callers may call 1-800-344 -SIDA (344-7432) between the hours of 8am and
2am Eastern Time to speak with native Spanishspeaking Information Specialists. This service is
available 7 days a week. A recorded message,
in Spanish, with basic information about HIV
infection and prevention is available between
2am and 8am Eastern Time.
TTY/TDD Access: 1-800-AIDS-TTY
Deaf callers who have access to a TTY
(teletypewriter) machine may dial 1-800-AIDSTTY (243-7889) to reach Information Specialists
who are skilled in English and American Sign
Language (ASL). The TTY/TDD lines are
staffed between 10am and 10pm Eastern Time,
Monday through Friday. During the weekend,
and between the hours of 10pm and 10am
weekdays, callers receive a pre-recorded
message informing them about HIV infection,
AIDS, and methods to reduce the risk of
transmission.
FREE PUBLICATIONS,
BROCHURES AND POSTERS
AVAILABLE

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