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Acknowledgments

As with all my endeavors, I am humbled and grateful to have had the support of friends, family, and colleagues in writing this brief. The University of Virginia Library has been gracious in allowing me time for this project. Thank you to Chris Ruotolo, Todd Burks, Jeff Hill, Dave Ghamandi, Dave Griles, Annette Stalnaker, and folks on my user experience team for reading drafts and letting me talk through my ideas, challenging them when needed. I am particularly grateful to Melinda Baumann for contributing her keen editorial talents to this work and to my peer reviewer for nudging me to be bold. I appreciate the patience of my husband, Mike, with my late-­night and weekend writing sessions. Finally, I am thankful for the Charleston Conference for welcoming my point of view and for Matthew Ismail’s unwavering patience.