Dudley Randall papers: 1900-2002 (bulk 1960s-1980s)
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Communications [series]

The Communications series (1.5 linear feet) includes documentation that reflects the project's enterprise-wide unit liaison program, end user support, and efforts towards involving users in the design of the systems. In this series one will find comprehensive "Performance Support" plans which show how change management personnel meticulously planned for the change in the systems environment. A "snapshot" of the Change Management (CM) Deliverables database is included in this series on CD-ROM (located in Box 1). This database includes additional performance support and what was titled "gap" documentation. These materials are useful indicators of the change in work processes that the "change management" professionals foresaw with the implementation of the new system. Documentation on the training program can also be found in this subseries. A researcher interested in the enterprise-wide training effort should also consult the M-Pathways Project publications record group. The publications record group contains numerous training manuals for each of the five systems implementation projects. The training manuals not only detail specific business procedures but also, include related university adopted policies

Box   1  
Action Items
Box   1  
Curriculum, not dated
Box   1  
Degree Progress, not dated
Box   1  
Change Management Deliverables database and other M-Pathways Lotus Notes Project databases (Located on CD-ROM, CD BOX 1)
Box   1  
Change Management Team Meeting Minutes 1997
Box   1  
Communication Activities Summary 1997-1999 (3 folders)
Box   1  
Communications Strategy for M-Pathways 1997
Box   1  
Communication and Support Overview June 2000
Box   1  
Implementation March 2000
Box   1  
Communications to Unit Liaisons and University community (electronic mail) 1995-2000 (2 folders)
Box   1  
Curriculum User Focus Group June 1999
Box   1  
End User Training, Questions raised in training sessions 1999-2000
Box   1  
Help Desk Implementation Plan November 1997
Box   1  
Help Desk Training Manual, not dated
Box   1  
M-Pathways Project Website November 1999
Box   1  
M-Pathways Terms for Faculty Advisors May 2000
Box   1  
Newspaper coverage, various dates
 
Performance Support Plan
Box   1  
Degree Progress July 1999
Box   1  
Student Financial Aid June 1999
Box   1  
Student Records Curriculum June 1999
Box   1  
Project Accomplishments 1997-1999 (3 folders)
Box   1  
Registrar Office Kick-off Meeting, not dated
Box   1  
Space Management Module 1996
Box   1  
Survey/Interview Questions of General Ledger End Users September 1996
Box   1  
Training Committee Charter 1996
Box   1  
Training Group Meeting Minutes 1996-1997
Box   1  
Training Team Roles and Responsibilities 1996
 
Transition Workshop circa 1998-1999
Box   1  
Admissions 1998 (2 folders)
Box   1  
Curriculum, not dated
Box   1  
Degree Progress and Academic Advising, not dated
Box   1  
Student Recruiting 1998
Box   1  
Research Information Management System March 1998
Box   1  
Student Administration May 1999
Box   1  
Student Records, not dated
Box   1  
Unit Interchanges and Presentations 1999
Box   2  
Unit Liaison Directory 2000
Box   2  
Unit Liaison Meeting for Financial Resources, Agendas and Associated Materials 2000
Box   2  
Unit Liaison Meeting for Student Administration, Agendas and Associated Materials 1999-2000 (3 folders)
Box   2  
Unit Liaison Role, not dated
Box   2  
World Wide Web communications (print-outs) 1997
Box   2  
World Wide Web communications (print-outs) 1998
Box   2  
World Wide Web communications: Purpose and Structure, not dated