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The trouble with computers: usefulness, usability, and productivity
Landauer, Thomas K.
Year: c1995.
Publisher:  MIT Press. 
© The MIT Press
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table of contents
Frontmatter
Preface
Prologue: The Trouble with Computers
I. The Productivity Puzzle
1. The Evidence
2. What Computers Do
2. The Productivity Paradox
III. Solutions to the Puzzle
4. Excuses
5. Reasons
III. What's wrong with them
6. Usefulness and Utility
7, Software Design, Development, and Deployment
8.0 Hype and Broken respondes: or, Why do we love them still?
IV H How to fix compters
9. The Track Record So Far
10. User-Centered Design
11. Here's How
12. User-Centered Design Models
13 User-Centered Development
14. User-Centered Deployment: or What to Use Them for and how
V. What Then?
15. Family Business Systems
16. Life, Love, and Intellect
Notes
References
Index
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catalog record
Title: The trouble with computers : usefulness, usability, and productivity Thomas K. Landauer.
Author: Landauer, Thomas K
Extent: 600dpi TIFF G4 page images
E-Distribution Information: University of Michigan Library, Scholarly Publishing Office
Ann Arbor, Michigan
2008
Permission must be received for any subsequent distribution in print or electronically. Please contact info@hebook.org for more information.
Source Version: The trouble with computers : usefulness, usability, and productivity Thomas K. Landauer. 
Landauer, Thomas K
Cambridge, Mass.: MIT Press, c1995.
URL: http://hdl.handle.net/2027/heb.01144
Subject Headings: • Technological innovations
• Computers
Notes: • "A Bradford book."
• Electronic access restricted; authentication may be required
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